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Discounted Internet

Find out if you're entitled to discounted internet through a 'Social Tariff' and how to get one

A person holding a mobile phone in the background with their laptop open. In the foreground is a WiFi box.

What is a Social Tariff?

Social Tariffs are discounted broadband and mobile deals for people on eligible benefits, allowing you to access the internet.

  • Accessing reliable and affordable broadband (internet) isn’t always easy. We’re here to make sure you have the information you need to access a Social Tariff.

  • What are the benefits?

    • It’s cheaper than a regular package so will save you money. Current prices range from £10 to £25 a month.
    • You can switch at any time, usually free of charge.
    • It costs next-to-nothing to get set up. If you do have to pay any setup costs, these should only be small. Your provider should tell you before you sign up.
    • It costs nothing to leave. You won’t pay a fee to leave the tariff before the end of your contract.

  • Who is eligible?

    This differs depending on the internet provider. But if you, or a member of your household, is currently in receipt of any of the following benefits, you should be eligible:

    • Jobseeker’s Allowance
    • Universal Credit/Income Support
    • Employment and Support Allowance
    • Pension Credit
    • Personal Independence Payment (PIP)/Attendance Allowance

  • How do I get a Social Tariff?

    Simply call up your provider, ask if they offer a Social Tariff and ask to switch.

  • If you currently do not have a provider, take a look at the table below. Choose which provider you think would be best for you and contact them directly.

  • Please note that the following table is correct as of March 2024, but prices may change.

  • Social Tariffs currently on offer

  • Please note these are subject to availability in your area and prices may be changed by the provider at any time.

  •  

  • Provider​Social Tariff​Eligibility​Speed​Social Tariff Cost​Normal Cost​
    ​BT
  • Unlimited Fibre Essential ​
  • Unlimited Fibre​
  		• UC, PC, ESA, JSA and IS​36mbps​

  • ​67mbps​

    		£15 pm (+£9.99)​

  • ​£20pm (+£9.99)​

  • 12 month contract​

    		£26.99pm (+£29.99)​

  • ​£29.99pm (+£29.99)​

  • 24month contract​

    ​NOW BROADBANDNOW Broadband Basics​UC, PC, ESA, JSA and IS​36mbps​£20pm​

  • Monthly contract​

    		£23pm (+£5)​

  • 12month contract​

    ​SKYSKY Broadband Basics​Only existing customers on UC, PC, ESA, ISA and IS​36mbps​£20pm​

  • 18month contract​

    		£25pm​

  • 18month contract​

    ​TALK TALKFibre 35 Broadband​Only available via DWP/Jobcentre Plus​38mbps​FREE for 6 months​£25pm​

  • 18month contract​

    ​VIRGIN MEDIA
  • Essential Broadband​
  • Essential Broadband Plus​
  		• UC, PC and IS​

  • Income-based JSA & ESA​

    		15mbps​

  • ​54mbps​

    		£12.50pm​

  • ​£20pm​

  • Monthly contract​

    		Not available​

  • Not available​

    ​VODAFONE Vodafone Essentials​UC, JSA, PC, ESA, IS, PIP, DA and REA​38mbps​£12pm for first 12 months then £22pm​£24pm​

  • 24month contract​

    UC (Universal Credit), PC (Pension Credit), ESA (Employment Support Allowance), JSA (Jobseekers Allowance), IS (Income Support), PIP (Personal Independence Payment), DA (Disability Allowance) and REA (Reduced Earnings Allowance)​

  • More information

    Money Saving Expert

    Money Saving Expert is a site dedicated to cutting consumer bills and fighting the consumer corner by finding deals, saving cash and campaigning for financial justice.

  • Learn more

    Which?

    Which? is the UK’s consumer champion. It’s a not for profit organisation all for protecting consumers – here to make life simpler, fairer and safer for everyone.

  • Learn more

    Ofcom

    Ofcom is the regulator for the communications services that we use and rely on each day, such as broadband, home phone and mobile services.

  • Learn more

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