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Accessibility Statement

Last updated – 19/10/2022

This accessibility statement applies to

This website is run by Liverpool City Region Combined Authority. We want as many people as possible to be able to use this website. For example, that means you should be able to: 

  • navigate most of the website using just a keyboard 
  • navigate most of the website using speech recognition software 
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 
  • We’ve also made the website text as simple as possible to understand. 

AbilityNet has advice on making your device easier to use if you have a disability. 


How accessible this website is

The website is almost fully accessible. We know there is one element of the website that is not fully accessible: 

  • Some historic PDF documents published on the website are not fully accessible. 


Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, please contact:

[email protected] 

We’ll consider your request and get back to you in 10 working days. 


Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: 

Marketing Department, 1 Mann Island, Liverpool, L69 3HN or email the Marketing Department at: [email protected] 


Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 


Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment. 

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter. 

Find out how to contact us 


Technical information about this website’s accessibility

The Liverpool City Region Combined Authority is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 


Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following: non-compliances listed below. 

  • Some historic PDF documents published on the website are not fully accessible. 



Non-accessible content

The content listed below is non-accessible for the following reasons. 


Non-compliance with the accessibility regulations

Guideline 1/2/3/4

Work is ongoing to make PDF documents published on this website accessible. 



Disproportionate Burden

PDFs and other documents

We are aware that not all of our PDFs and documents are currently fully accessible. Work is ongoing to make these documents fully accessible, however we believe that fixing the accessibility problems with some content would be disproportionate because the content will be retired soon. Documents in question will either be fully accessible or retired by 30 April 2023.


Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. 

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations. 

Pre-recorded video

We do not plan to add caption, text and audio descriptions to pre-recorded videos published before 23 September 2020, as they are exempt from the regulations. 


Preparation of this accessibility statement

This statement was first prepared on 9 April 2021. It was last reviewed and updated on Thursday 30 March 2023. 

This website was last tested on Tuesday 18 October 2022. The test was carried out by the Liverpool City Region Combined Authority. 

The test was conducted using a combination of automated accessibility tests and manual analysis across the main landing and focus pages, as well as additional page types as deemed necessary. 


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