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Information for Thomas Cook staff in Liverpool City Region

Information for Thomas Cook staff in Liverpool City Region

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Although Thomas Cook’s main operating base in the North West is Manchester, with an estimated 3,000 people affected by the collapse of the company, it is believed that around 400 people who worked for Thomas Cook reside or worked in the Liverpool City Region.

The following information has been has been prepared by Liverpool City Region Combined Authority, Liverpool City Region Local Enterprise Partnership and partners to assist those affected.


Thousands of vacancies on offer at Support and Employment Fair
for former Thomas Cook and supply chain employees

  • On Thursday 3 October, public and private sector partners will host an employment fair at Manchester Airport to support former Thomas Cook and supply chain employees from across Greater Manchester and the North West. The event will bring together dozens of organisations, including Manchester Airports Group, Jet2, Swissport, Booking.com, Whitbread, RAC and the NHS, who together have in the region of 5,000 vacancies.
  • This event will also be open to former Thomas Cook staff from Liverpool not least as the airlines using Liverpool John Lennon Airport have the same team management as Manchester, any current or future vacancies available and their guidance should be provided at the Manchester Airport .
  • A rolling programme of support briefings will also be available, with advisors on hand to direct people to relevant sources of information, advice and guidance about work, skills and training opportunities; how to claim redundancy payments, benefits; and wider wellbeing support.

All Employees have been told to contact their local JCP. Jobcentre Plus will be able to offer 1-2-1 or group support as appropriate, and also signpost to a number of jobs fairs and other support options that are available. You can call   Jobcentre Plus on 0800 055 6688

If you are a member of a Trade Union, Unite the Union are conducting Redundancy surgeries and workshops across the North West. You can contact Unite here  If you are a member of the Transport Salaried Staff Association (TSSA) you can call their helpline on 020 73872101

The National Careers Service are working with Jobcentre Plus locally to provide support advice and guidance to those affected and are holding group sessions for staff.  The National Careers Service number is 0800 100 900

Alix Partners have been appointed to support the official receiver. They have set up a number of avenues for Thomas Cook staff to get in touch and support each other including a Facebook Site and Linked In page which can be accessed here

KPMG have also established a helpline number on 0800 923 5001 and a dedicated email address at TCemployees@kpmg.co.uk to provide support and assistance to employees who have been made redundant.

You can also access advice about your redundancy rights and options by accessing the Government Redundancy Advice website here

Many former Thomas Cook staff who live in Liverpool City Region were employed at Manchester Airport. You can access the dedicated Greater Manchester website HERE. Staff from Liverpool City Region Combined Authority have been in regular touch with our counterparts in Greater Manchester to share information and advice.

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