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Households Into Work

Households into Work is a unique and innovative programme of support for people living in households across the Liverpool City Region, who because of their circumstances have difficulty finding and sustaining employment.

In light of the ongoing COVID-19 outbreak and the understandable uncertainty this is causing, we would like to assure you that whilst a large number of services are being cancelled / suspended the Households into Work Team will continue to be available to offer support.

Households Into Work

Households into Work is a unique and innovative programme of support for people living in households across the Liverpool City Region, who because of their circumstances have difficulty finding and sustaining employment.

In light of the ongoing COVID-19 outbreak and the understandable uncertainty this is causing, we would like to assure you that whilst a large number of services are being cancelled / suspended the Households into Work Team will continue to be available to offer support.

Want to find out more? Why not meet the team?

"Our Households into Work programme is an example of where assisting our residents with tailored support will help them to prosper, as well as creating opportunities that they might previously not have been able to access"

Households Into Work

Households into Work is not just about helping people find work but about helping people get to a point where just thinking of employment as a realistic option, is a major step forward. Households into Work started in March 2018 and is jointly funded by both the Liverpool City Region Combined Authority and the Department for Work and Pensions. The programme employs a team of 25, comprising of 6 team leaders and 19 employment advocates.

The advocates work across all 6 of the Liverpool City Region’s local authorities, mostly working on an outreach basis. The advocates provide people who start on the programme with 1:1 support, helping them tackle and resolve issues which are preventing them from seeking employment and for which they have no or limited access to people or services that might otherwise help them. The issues faced by people on the programme are complex and varied including debt and finance, housing, mental health illness, victim of domestic violence, addiction(s), isolation and disaffection. Until such issues are tackled, finding and sustaining employment is a very unlikely and unrealistic expectation.

People can remain on the programme for upto 12 months during which time the advocate will help the individual identify, prioritise and tackle the issues which are preventing them from seeking and sustaining employment. Unlike similar programmes which work with people on an individual basis, Households into Work takes a whole household approach so that the issues can be addressed collectively as well as individually. This is in recognition of the fact that other members of the household can contribute to the problems as well as to the resolution of the issues experienced by the individual. So involving other members of the household is more likely to achieve a longer lasting solution to the person’s problems, rather than simply working with them in isolation. Members of the household do not have to live at the same address, reflecting the dynamics and relationships between people who play a significant part in each other’s lives. Advocates also have access to funding, which can be used to purchase goods or services that can help underpin the work the advocate is doing with the individual or the household.

To be eligible for a place on Households into Work you must live in the Liverpool City Region, be aged 16 and over, be unemployed, be willing to join the programme and there be at least one other member of your household who meets the eligibility criteria. Referrals can be made by any organisation working with an individual who might benefit from a place on the programme (please be sure to get their permission first) or by the individual them self. Please note a referral does not automatically guarantee a place on the programme.

If you would like to know more about Households into Work please email the programme support team at hiw@liverpoolcityregion-ca.gov.uk or telephone 0151 330 1111 and ask for Households into Work. If you would like to make a referral to Households into Work or you would like to refer yourself, please contact your local Households into Work team:

Local Authority Area: Telephone: Email:
Halton 07802 378918 hiw@halton.gov.uk
Knowsley 07384 455388 householdsintowork@knowsley.gov.uk
Liverpool 07802 378808 hiw@liverpool.gov.uk
Sefton 07825 793270 hiw.sefton@sefton.gov.uk
St Helens 07802 378918 hiw@sthelens.gov.uk
Wirral 07554 228526 hiw@wirral.gov.uk

More policy information


If you would like to learn more about our policy or are looking for guidance and procedures to get involved with our schemes then please visit our policy documents page. Our policy documents offer detailed information on the various policies.


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