Customer Information Assistant (Development) - Closed

Date posted: 22/10/2019

Closing date: 4 November, 2019 4:00 pm

Hours per week: 35 hours

Salary: £19,700 - £21,386

Location: Merseyside

Employment type: Full Time

Contract type: Permanent

Job Description:

Liverpool City Region Combined Authority


Customer Information Assistant (Development)

Salary £19,700 – £21,386


The Customer Information Assistant (Development) works within the Customer Information Team.


The role must be able to work across the team to ensure that all work is completed using agreed processes, is accurate in terms of content and style and is available within agreed deadlines.


Along with the Customer Information Officer, the post holder is responsible for the production, print and distribution of bus service information, mapping and disruption notices for display at bus stations and rail stations across the region.


In addition, the post holder is responsible for the provision of quality assured bus service data for use in digital customer information channels.


The Customer Information Assistant (Development) also assists in the production, printing and distribution of bus stop specific timetable displays and disruption notices for the 6000+ bus stops across Merseyside.


Practical experience of desktop publishing software (Quark Xpress and Adobe Illustrator) and general software applications (Microsoft Word, Excel), along with a proven ability to manage your time, meet deadlines and produce accurate work are essential.


Closing Date for Applications: 4 November 2019 @ 4.00pm


Application forms and further details are available from The HR Team, Liverpool City Region Combined Authority, PO Box 1976, Liverpool, L69 3HN, or by visiting our website at


Completed application forms can be sent to:



This information can be provided in alternative formats on request


This information can be provided in alternative formats on request