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LCR Consultation Strategy for Active Travel Fund Tranche 2

Purpose of this strategy

This strategy outlines the approach to engagement and consultation with stakeholders and the public to support the Active Travel Tranche 2 schemes. This strategy will provide a framework for clear, consistent and purposeful communications with those who have an interest in the schemes across the Liverpool City Region, to ensure that the schemes developed appropriately considers wider views and inputs.

This strategy sets out at a high level the stakeholder groups who will be engaged as part of the process, key tools to support stakeholder management and the approach to engaging with these stakeholders at a local level.

Objectives of engagement and consultation

Early and effective stakeholder engagement will be central to securing key stakeholder buy-in and generating advocacy for the project. Ensuring two-way dialogue and generating widespread stakeholder understanding around the project will reduce the risk of potential challenges which can impact on programme, costs and designs.

The objectives for engagement and consultation for the Active Travel Fund Tranche 2 schemes are to:

  • Create schemes that are of benefit to local communities in LCR, by understanding their concerns and interests
  • Establish meaningful stakeholder relationships with regulatory, advisory and decision-making bodies to support the ongoing design development of the schemes and to support decision-making processes;
  • Create purposeful opportunities for public and community engagement in the schemes through a non-statutory options consultation which provides opportunity for comment, at an early enough stage in the process for views to be integrated into the designs, and making clear where and how views can influence the scheme recognising that not all comments can be accommodated,
  • Maintain clear evidence of how engagement and consultation has fed into the design process to support and de-risk any future decision-making processes

Key messages

Key messages will provide a framework for consistent communications to stakeholders and the community. These messages provide a narrative to describe the schemes and communicate the benefits of the schemes to different audiences.

The overarching message is that the Active Travel Tranche 2 schemes are proposed schemes to better connect communities to areas of destinations i.e. schools, shops, places of work etc. with the aim of encouraging people to walk and cycle more. both as an alternative to the short private car journeys and to public transport. They are also aligned with the  CA’s Re Think Travel campaign,  designed to give people information and advice about public transport during the Coronavirus pandemic.

Key messages encouraging people to walk and cycle more include:

  • Help relieve the pressure on public transport services which currently have capacity constraints due to social distancing
  • Help keep everyone safe
  • Stay fit and healthy
  • Help keep our air clean

Stakeholder Management Plan

Stakeholder group Example Interests Roles
Local authorities (including Metro Mayor) Liverpool City Region Combined Authority, Each LA Council To be informed and aware. Decision-maker in terms of progression to implementation
representatives (MPs, local councillors and parish councils) Cabinet Members local authorities, MPs, any Parish Council, etc. To be informed of proposals Community engagement facilitators, recipients of community queries / concerns
Highway Colleagues, Planning colleagues etc. To review proposals and input into designs Statutory stakeholder (input into decision- making)
Transport user groups Bus operators, Road and Freight Haulage groups, non-motorised user groups, etc. Potential impact on operations To be informed of scheme progress and provide insight to end user experiences
Emergency services Police, Ambulance and Fire Department To be informed of any impacts to services as a result of scheme Statutory stakeholder (with input into design where applicable)
Accessibility interest groups (non-statutory) LCR Active Travel Stakeholder Group Accessibility impacts of the scheme Local and regional accessibility insight and advisory role
Local communities and parishes This will vary according to locations To be informed and review any local impacts To be fully informed, will be able to provide community insight and advocate scheme
Local businesses This will vary according to location To be informed and review any local impacts To be fully informed, will be able to provide community insight and advocate scheme
Community/ Interest groups Residents, Cycle Forums, etc. To be informed and review any local impacts To be fully informed, will be able to provide insight and advocate scheme
Hard to reach groups BAME groups, Transient populations, people with disabilities, the elderly To be informed and review any local impacts To be fully informed, will be able to provide wider perspective and insight to input into scheme

Stakeholder Engagement Approach

The schemes are located across the LCR, and therefore there are a wide variety of stakeholder and communities with a potential interest in the schemes. Alongside this strategy, each local authority within the LCR will be undertaking the detailed engagement at a local level relating to schemes being implemented in each local authority area.

On this basis the detail of individual processes to be undertaken in each local authority are is included in the following appendices

Reporting / Feedback

Following the close of the non-statutory consultation and the stakeholder engagement activities, we will follow the recent guidance from DfT to report back to our communities before proceeding to implementation.

We will use this guidance to provide a summary of the key issues, concerns and comments coming out of the consultation from all stakeholder groups. We will use this information to feed into the emerging preferred option recommendation on a local authority area basis with an overarching summary for the LCR.

Monitoring & Evaluation

The LCR will use the DfT Active Travel Fund Monitoring Guidance when scoping and delivering M&E activities for all our schemes and programmes funded via either Tranche 1 or Tranche 2.

Appendix A

Halton BC Consultation Plan

Active Travel Fund Tranche 2 – Individual Consultation Plans Phase 1 (Pre- Implementation)

LCR DistrictHalton

Scheme Audience/

Stakeholders (e.g. residents, businesses, emergency services, bus operators, Royal Mail, MP’s, ward cllrs)

Key messages Engagement Activities Timing Feedback

/Mitigation?

Hierachy –

1-4

Ongoing PR/ Communications
Runcorn Busway Bus Operators Proposals, disruption will be minimised by targeted traffic management.

 

 

 

1.Letter / email to Arriva and Warrington Transport Company continuing discussions and showing plans of

scheme overview and proposed route

 

15 January 2021 -6 weeks Record Log of feedback on Uniform.

 

Create Risk/Issue Log and list possible mitigations

1 Results of consultation will be

published on HBC Website.

 

Respond to individual companies.

Residents adjacent to the route. 200m buffer Proposals overview/on-going updates.

 

Letter / email residents announcing our intentions to make permanent route and showing plans of

proposed route

 

15 January 2021 -6 weeks Record responses on Uniform.

 

Create Risk/Issue Log and list possible mitigation

2 Results of consultation will be

published on HBC Website.

 

 

Ward Members and Transport Portfolio Holder Proposals overview/on-going updates.

 

Share proposals of permanent route for comment via email (Committee Services) 05 Jan 2021- 3 week Record responses on Uniform.

 

Create Risk/Issue Log and list possible mitigation

1 Respond to individuals.
Local Member of Parliament Proposals overview/on-going updates.

 

Email/ Letter to share proposals for permanent route. 05 Jan 2021  – 3 week Record responses on Uniform.

 

Create Risk/Issue Log and list possible mitigation            Respond to individuals.

1 Respond to individuals.
Local business within 200m buffer Proposals, disruption will be minimised by targeted traffic management.

 

Email / Letter to inform business of proposals for permanent route 15 Jan 2021 – 6 week Record responses on Uniform.

 

Create Risk/Issue Log and list possible mitigation

2 Results of consultation will be

published on HBC Website.

 

Social Landlords Proposals overview/on-going updates.

 

Email / Letter to inform Social Landlords of proposals for permanent route and opportunities.

Ask social landlords to promote on their websites

13 Jan 2021 -6 week Record responses on Uniform.

 

Create Risk/Issue Log and list possible mitigation

2 Respond to individuals.
Blue Light Services Impact of construction on emergency services vehicles / access routes. Proposals, disruption will be minimised by targeted traffic management.

 

Email / Letter to inform business of proposals for permanent route. 13 Jan 2021 – 6 week Record responses on Uniform.

 

Create Risk/Issue Log and list possible mitigation

1 Respond to individuals.
Cycle Groups Proposals overview/on-going updates.

 

Email / Letter to inform groups of proposals for permanent route 15 Jan 2021 – 6 week Record responses on Uniform.

 

Create Risk/Issue Log and list possible mitigation

2 Respond to individuals.

 

 

 

Appendix B

Knowsley MBC Engagement Plan

Active Travel Fund Tranche 2 – Individual Consultation Plans Phase 1 (Pre- Implementation)

LCR District:           KNOWSLEY MBC                                                                                      Document ATFT2 M57 J3 Dated 10/12/20

Scheme

 

 

 

Audience/

Stakeholders (e.g. residents, businesses, emergency services, bus operators, Royal Mail, MP’s, ward cllrs)

Key messages Engagement Activities Timing Feedback/Mitigation? Ongoing PR/ Communications
M57 J3 (WATERPARK DRIVE ;

PYES LANE;

STOCKBRIDGE

LANE)

Local MP Sir George Howarth MP Active Travel;

Green Travel; Health Benefits:

Air Quality Improvements;

Cycling Network improvements;

Knowsley Council Chief Executive correspondence with MP January

2021

Feedback will be via written correspondence and noted in Scheme File for implementation Resubmit final approved design with programme for implementation
Local Elected Members of KMBC and Portfolio Holder for Regeneration and Economic Development Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Safer footpaths for disabled;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

Email submission of consultation plan with follow up Teams Meeting and discussion; Site meeting if COVID allows December 2020 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to Elected member why inclusion cannot be guaranteed with necessary reasons; If further challenge raised by Elected Member a further meeting with Group Manager will be arranged for review and work amicable solution from there onwards Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
Merseytravel Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Safer access to bus stops and improved footpaths for disabled;

Minimal impact on through vehicular traffic during implementation;

Improved security against ASBO issues; Positive forward planning

Email Consultation Plan and follow up discussion December 2020 Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
Local Residents and Community Groups including

Walking and Cycling Groups, Scouts/Brownies etc

Active Travel;

Green Travel;

Health Benefits:

Air Quality Improvements;

Cycling Network improvements;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

Email and/or letter drop if directly affected by the proposed works January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons; If further challenge raised by Individual or group, thy will be referred to standard KMBC Complaints Procedure Resubmit final approved design with programme  for implementation via email or site meeting if COVID allows
Local School and College where positive impacts will be felt (requesting them to include in email issue to parents, college students, local neighbours, etc if at all possible) Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

Email and follow up telephone discussions and/or Teams meeting if necessary January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons; If further challenge raised by Individual or group, thy will be referred to standard KMBC Complaints Procedure Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
KMBC Security Personnel who look into ASB issues Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Improved security against ASBO issues

Information sharing through internet, intranet and social media channels January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons; If further challenge raised by Individual or group, thy will be referred to standard KMBC Complaints Procedure Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
Highways England Active Travel;

Green Travel;

Health Benefits:

Air Quality Improvements;

Cycling Network improvements; Reduced traffic management on their network for verge maintenance

Email and follow up telephone discussions and/or Teams meeting if necessary January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons. Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
Emergency Services Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Improved security against ASBO issues; Positive forward planning

Email and follow up telephone discussions and/or Teams meeting if necessary January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons. Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
Wider general population Active Travel;

Green Travel;

Health Benefits:

Air Quality Improvements;

Cycling Network improvements;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

News article on Knowsley News January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons; If further challenge raised by Individual or group, thy will be referred to standard KMBC Complaints Procedure Resubmit final approved design with programme  for implementation via email or follow up Teams meeting with individuals if necessary and/or site meeting if COVID allows
Knowsley Town Council Active Travel;

Green Travel;

Health Benefits:

Air Quality Improvements;

Cycling Network improvements;

Safer footpaths for disabled;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

Email and follow up telephone discussions and/or Teams meeting if necessary January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to Town Council as to why inclusion cannot be guaranteed with necessary reasons; If further challenge raised by Town Council a further meeting with Group Manager will be arranged for review and work amicable solution from there onwards Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows

Active Travel Fund Tranche 2 – Individual Consultation Plans Phase 1 (Pre- Implementation)

LCR District:           KNOWSLEY MBC                                                                          Document ATFT2 Kirkby Row Dated 10/12/20

Scheme

 

 

 

Audience/

Stakeholders (e.g. residents, businesses, emergency services, bus operators, Royal Mail, MP’s, ward cllrs)

Key messages Engagement Activities Timing Feedback/Mitigation? Ongoing PR/ Communications
Kirkby Row Active Travel Scheme Local MP Sir George Howarth MP Active Travel;

Green Travel; Health Benefits:

Air Quality Improvements;

Cycling Network improvements;

Knowsley Council Chief Executive correspondence with MP January

2021

Feedback will be via written correspondence and noted in Scheme File for implementation Resubmit final approved design with programme for implementation
Local Elected Members of KMBC and Portfolio Holder for Regeneration and Economic Development Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Safer footpaths for disabled;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

Email submission of consultation plan with follow up Teams Meeting and discussion; Site meeting if COVID allows December 2020 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to Elected member why inclusion cannot be guaranteed with necessary reasons; If further challenge raised by Elected Member a further meeting with Group Manager will be arranged for review and work amicable solution from there onwards Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
Merseytravel Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Safer access to bus stops and improved footpaths for disabled;

Minimal impact on through vehicular traffic during implementation;

Improved security against ASBO issues; Positive forward planning

Email Consultation Plan and follow up discussion December 2020 Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
Local Residents and Community Groups including

Walking and Cycling Groups, Scouts/Brownies etc

Active Travel;

Green Travel;

Health Benefits:

Air Quality Improvements;

Cycling Network improvements;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

Email and/or letter drop if directly affected by the proposed works January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons; If further challenge raised by Individual or group, thy will be referred to standard KMBC Complaints Procedure Resubmit final approved design with programme  for implementation via email or site meeting if COVID allows
Local School and College where positive impacts will be felt (requesting them to include in email issue to parents, college students, local neighbours, etc if at all possible) Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

Email and follow up telephone discussions and/or Teams meeting if necessary January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons; If further challenge raised by Individual or group, thy will be referred to standard KMBC Complaints Procedure Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
KMBC Security Personnel who look into ASB issues Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Improved security against ASBO issues

Information sharing through internet, intranet and social media channels January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons; If further challenge raised by Individual or group, thy will be referred to standard KMBC Complaints Procedure Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
Wider general population Active Travel;

Green Travel;

Health Benefits:

Air Quality Improvements;

Cycling Network improvements;

Minimal impact on through vehicular traffic during implementation;

Use of local construction partners for installation of the works;

Improved security against ASBO issues; Positive forward planning

News article on Knowsley News January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons; If further challenge raised by Individual or group, thy will be referred to standard KMBC Complaints Procedure Resubmit final approved design with programme  for implementation via email or follow up Teams meeting with individuals if necessary and/or site meeting if COVID allows
Emergency Services Active Travel;

Health Benefits:

Green Travel;

Air Quality Improvements;

Cycling Network improvements;

Improved security against ASBO issues; Positive forward planning

Email and follow up telephone discussions and/or Teams meeting if necessary January 2021 Record within Feedback Strategy and share with designers and team members; review feedback and if necessary incorporate into scheme design; If the issue raised is not to be included in final solution, respond to individual or group in question with necessary reasons. Resubmit final approved design with programme  for implementation via email or follow up Teams meeting and/or site meeting if COVID allows
NOT USED
NOT USED

Appendix C Liverpool City Council Communications Plan

Consultation and communication Strategy

This plan sets out how LCC pop-up delivery will undertake effective consultation and communications with all stakeholders who may be affected by the planned installation of pop-up interventions across the city.

We will adopt the following approach:

  1. Internal consultation in the iterative development of the scheme – Senior Officers, Traffic Management and Road Safety, Urban Traffic Control and Highways Major Projects, Parking Services, Parks and Community Liaison, Comms- internal/external as necessary
  2. Consult with Cabinet Member and review planned route and/or intervention
  3. City wide Ward Member seminar to outline full programme, aspirations, and programme including key milestones for consultation.
  4. For each route/intervention – All affected Ward Members meeting to review proposals (to be presented at differing levels of development depending on current status of the route)
  5. Information email and invite to discuss with MPs
  6. Identify other likely stakeholders and communicate route and typical interventions: Active Travel Forum, Corporate Access Forum, Merseytravel, Emergency Services
  7. Assess the likely impact of the scheme on each stakeholder
  8. Decide on appropriate means of communication/feedback
  9. Direct mail to frontage /occupiers, including letter explaining the scheme and plans to show detail, with invite to respond by email
  10. Design, cross sections and typical layout and supplementary information on the website with social media dissemination
  11. Monitor and review the feedback, and provide feedback to Ward Members and members of the public where necessary through further letter drops and updates on the website.

Following these steps officers will ensure that all relevant stakeholders are consulted and informed in an effective and efficient manner with feedback being recorded and dealt with in a professional and inclusive manner.

Through this approach it is intended that the reputation of Liverpool City Council is not affected adversely by bad publicity or poor communication.

Proposals Stakeholder group Example Interests Roles
Local authorities (including Metro Mayor) Liverpool City Region Combined Authority, Each LA Council Information, reporting and co-design where required Decision-maker in terms of progression to implementation
Political representatives Cabinet Members local authorities, MPs, any Parish Council, etc. Consultation and information – co-design of solution Community engagement facilitators, recipients of community queries / concerns
Stakeholder group Example Interests Roles
Other officers Highway Colleagues, Planning colleagues, UTC, TM, RS, P and L, major projects, community liaison, Comms- internal/external Co-design Statutory stakeholder and information dissemination
Transport user groups Merseytravel, Road and Freight Haulage groups, ATF Information and feedback To be informed of scheme progress, plans and provide expertise and insight to end user experiences
Emergency services Police, Ambulance and Fire Department To be informed of any impacts to services as a result of scheme – co-design Statutory stakeholder with input into design where applicable
Accessibility interest groups (non-statutory) CAF Accessibility impacts of the scheme Local and regional accessibility insight and advisory role
Local communities and frontages Neighbourhood forums and friends of groups, frontage occupiers Information/feedback To be fully informed, will be able to provide community insight through feedback and advocate for the scheme
Local businesses Frontage occupiers Information/feedback To be fully informed, will be able to provide community insight through feedback and advocate for the scheme
Hard to reach groups BAME groups, Transient populations, people with disabilities, the elderly Information/feedback To be fully informed, will be able to provide community insight through feedback and advocate for the scheme
Landowners and land interests When needed Permissions, Information/feedback To be fully informed, can provide insight at local level, access provision etc.

Impact of the scheme

Each scheme will be fully assessed in terms of traffic management and impact on the network during construction. TM plans and permits to be managed by contractors.

Frontage communication to inform occupants of the upcoming installation.

Review of impact of the scheme post installation through feedback and monitoring

Stakeholders and Methods of Engagement

Stakeholder Matrix Stakeholder MessagesWhat VehiclesHow FrequencyWhen CommunicatorsWho Feedback Mechanisms
Council Members Proposals overview/on-going updates Face to face meetings/email As required Council officers Recordings of meetings/email trails
MPs Proposals overview/on-going updates Face to face meetings/email As required Council officers Recordings of meetings/email trails
Emergency services (Police, Fire Service, Ambulance Service) Impact of construction on emergency services vehicles / access routes Email to identified relevant persons As required Council officers Email trails
Universities Impact of construction and proposals Email As required Council officers Email Trails
Local residents Proposals, disruption will be minimised by targeted traffic management Letter As required to all frontages Council Officers Contact with central email
Local businesses Disruption to road users and local businesses will be minimised by targeted traffic management including fully signed diversions where necessary. Letter As required to all frontages Council officers Contact with central
Road users Disruption to road users and local businesses will be minimised by targeted traffic management including fully signed diversions where necessary. Radio / Social media /Council website As required and when possible Council officers Via LCC Comms
Active Travel Forum Proposals overview/on-going updates – Improvements in the road layout to benefit active travel modes Meetings Monthly Council officers Minutes of the meeting
CAF Proposals overview/on-going updates Meetings As required Council Officers Minutes of the meeting
Public in general Disruption to road users and local businesses will be minimised by targeted traffic management including fully signed diversions where necessary. Radio / Social media / Council website Monthly Council officers Via LCC Comms
Media; radio, TV, construction press Disruption to road users and local businesses will be minimised by targeted traffic management including fully signed diversions where necessary. Press releases As required Council officers Via LCC

Methods of Communication and Stakeholder Groups

The Proposed Methods of Communication and associated Stakeholder Groups consulted are:

  • Virtual meeting with Cabinet Member and senior officers
  • Virtual meetings with specific Ward Councillors
  • Presentation of plans to ATF
  • Sharing/presentation of plans to CAF/Access Officer
  • Sharing of plans with EMS and Merseytravel
  • Postal delivery of letters outlining interventions to frontages
  • Where relevant, site-based notices setting out key proposals and timescales and feedback mechanisms
  • Websites and Social Media dissemination: setting out key proposals and principles with feedback mechanisms on the LCC and LCRCA websites and digital platforms.
  • Further consideration following receipt of any objections / petitions against scheme proposals

Formal Consultation

General Consultation Process

  • Letter drops to all frontages
  • Continuous web-based consultation space – updated
  • Local newspaper notice (if statutory obligation – e.g TTRO/ETRO)
  • Notices on site (if statutory obligation – e.g TTRO/ETRO)

Via direct consultation:

Cabinet Member – Cllr Sharon Connor

Cabinet – via approval processes

All Ward Councillors – overview of proposals seminar

Ward Councillors – Proposals overview meeting for each route as relevant

MPs – email and meetings as relevant:

Garston and Halewood Constituency – Maria Eagle MP, Labour Party – Unit House, Speke Boulevard, Liverpool, L24 9HZ. Tel: 0151 448 1167.

Riverside Constituency – Kim Johnson, Labour Party – kim.johnson.mp@parliament.uk

Walton Constituency – Dan Carden, Labour Party – 66 Priory Road, Anfield, Liverpool, L4 2RZ. Tel: 0151 284 1160 – dan.carden.mp@parliament.uk

Wavertree Constituency – Paula Barker, Labour Party – paula.barker.mp@parliament.uk

West Derby Constituency – Ian Byrne, Labour Party – ian.byrne.mp@parliament.uk

Appendix D Sefton Communications Plan

Southport Walking and Cycling Route – Summary of Engagement

Our Engagement Mandate

We, Strategic Transport Planning and Investment Team need to understand the view of people living, studying, visiting, working and travelling along the Southport Walking and Cycling Route so that we can seek approval for the scheme to establish a safe walking and cycling route in line with our 2030 vision of a confident connected borough where people can enjoy the many cycle and walking friendly routes.

Our Target Audience

The target audience for this engagement are as follows;

  • Property owners
  • Residents
  • Businesses
  • Traveling public
  • Interest groups including, walking and cycling groups, environmental campaign groups, accessibility & diversity support groups
  • Local schools and places of education
  • Emergency Services
  • Attractors along the route such as sporting clubs, places of worship and community facilities 

Our Engagement Methodology

The information will be shared in the following ways;

  • Press release via My Sefton
  • Information on sefton.gov.uk/SouthportWalkCycle
  • Leaflet distributed to all properties along the route via GPS tracked delivery
  • Engagement sessions/direct mail out with specific seldom heard groups such as young people and interest groups

Engagement Plan

Communication content Audience Method Date
Outline of route and engagement plan Cabinet Member Briefing Note for Cabinet Member December /January
Outline of route and engagement plan Ward Councillors Briefing Note for Ward Councillors December /January
Outline of route and engagement plan MP for Southport Via letter December /January
Route engagement Residents, businesses, interest groups ·      Press release

·      Social media campaign

·      Possible drop in workshop or may consider online workshop events.

·      GPS Tracked Leaflet drop to properties along the route

·      Walking and Cycling Chat online

February
Route engagement Emergency Services – in addition to any statutory consultation via the TRO process Via email and or teams meeting January / February
Route engagement Businesses On street marketers to talk to customers about their views and travel patterns (depends on situation with COVID) January / February
Route engagement Younger people Via workshops through Sefton CVS January / February
Reporting and feedback on the outcome of the consultation and next steps Cabinet Member Briefing note to Cabinet Member January / February
Reporting and feedback on the consultation and next steps Ward Councillors Briefing note and possible round table briefing with Cabinet Member March
Feedback to all respondents via email Respondents and residents in the directly affected roads Via email to all those responded and report posted online on Sefton Councils website March

Our Key Messages

The Government recently published Gear Change which sets out the vision for walking and cycling.  The Department of Transport via the Liverpool City Region Combined Authority has allocated money to Sefton to improve walking and cycling routes and to work with Schools.

Sefton Council have adopted their Climate Change Emergency Plan, which sets out how we will take steps to reduce our carbon emissions.  Transforming the way we live and work is a big part of this plan.  One thing we can do is to keep on walking and cycling.  We will be supporting this by creating safe walking and cycling routes to Southport as part of this funding.

Our vision for Sefton is a confident and connected borough where people can enjoy the use of many cycle and walking friendly routes and we all work together to keep Sefton clean and green with a commitment to low pollution and better air quality.  This investment from Government will help us to make a big improvement for local people so they can walk and cycle safely.

We have asked the people of Sefton through Sefton Liveable Streets, what problems they face when walking and cycling.   You have told us the behavior of road users, speeding and volumes of traffic are problems and that you feel that the routes are dangerous not cycle or walking friendly.  You have also told us you would like to slow down traffic, have more enforcement and that you would like more walking and cycling routes.

Many of our residents in North Sefton do not have access to a car and we want to help people to continue to walk and cycle to get out and about to places.  We plan to help people by creating safe walking and cycling routes in Southport.

We have seen a dramatic increase in people walking and cycling in our Borough during lockdown, as our roads and streets get busier with traffic, we want to give people the opportunity to keep up with their healthy habits.  We plan to do this by extending the walking and cycling route in Southport.

Bikelife, a report which looked at people’s attitudes to bike use carried out in 2019, found out that nearly half of people interviewed are concerned about cycling safety and 63% of people think more cycling would make their area a better place to live and work.

In our Highways Annual Survey we ask people who regularly cycle how satisfied are you with the number of cycle route and lanes provided, 71% stated they were fairly or very dissatisfied.  We also asked all respondents about the number of cycle routes and lanes provided, only 10% said there were far too many and a little too many and 56% said there were a little too and far too few.

In summary we will;

  • Deliver a leaflet to properties along the route which tells people about the walking and cycling route in simple language. The leaflet will tell people how they can tell us their views and opinions
  • We will offer the leaflet in alternative formats so everyone can understand what it means for them
  • We will issue a press release so that people who are not on line or do not live directly along the route will get to know about the walking and cycling route and know how to tell us their views and opinions
  • We will have a place where people can go on-line and tell us their thoughts, we will also have a telephone number people can call to tell us their thoughts too
  • We will engage with business owners and big attractors and find out their thoughts
  • We will engage with the Emergency Services on our plans before the statutory process
  • We will engage with people who are not often represented in our consultations, via user groups and interest groups
  • We will write a report which summarises the results and this will be available for all to see on our website once approved

Where to find out more;

When we have started our engagement you will find all the information here; www.sefton.gov.uk/Southportwalkcycle, you will also be able to email us on transport.planning@sefton.gov.uk.  We will use the following twitter accounts – @SeftonCouncil and @ActiveTravelSefton

Public Engagement and Consultation Panel

The Southport Walking and Cycling Route – Summary of Engagement document will be presented to the Public Engagement and Consultation Panel on 15th January 2020 and is subject to change based on the outcome of this panel meeting.

Appendix E St Helens Borough Council Communications Plan

St Helens Consultation Plan

The Project Delivery Team will establish and maintain effective communications with all stakeholders who may be affected in some way by the construction of new cycling and walking schemes funded by the Active Travel Fund, by:

  • Internal consultation of each scheme element with relevant officers covering Traffic Management, Road Safety, Urban Traffic Control, Parking Services, Parks and Area Landscape
  • Identify the key point of contact for each scheme element
  • Consult with Portfolio Holders and ward councillors
  • Inform MPs by email and invite discussion
  • Identify key stakeholders and the potential impact of the scheme to each
  • Establish appropriate forms of communication
  • Implement communications at the appropriate time – social media, direct mail to frontages, press
  • Provision of design layouts which are understandable to our residents, together with any additional information such as examples of proposals – on Council consultation webpage with paper copies available on request
  • Monitor and review the effectiveness of the communications through feedback to our residents and ward councillors – on the council website and by letter
  • Amend the method of communication where necessary

By adopting these steps, we will meet the requirements set out in the Council’s Consultation Code (www.sthelens.gov.uk/media/8655/consultation-code.pdf)

This describes how we engage with our residents and communities. It reflects the importance of actively involving the whole community to ensure that our services meet the needs of our customers.

Stakeholder Management Plan

Stakeholder group Example Interests Roles
Local authorities (including Metro Mayor) Liverpool City Region Combined Authority, Each LA Council Decision-maker in terms of progression to implementation
representatives (MPs, local councillors and parish councils) Portfolio holders, parish councils, MPs, etc Community engagement facilitators, recipients of community queries / concerns
  Highway Colleagues, Planning colleagues, etc. Statutory stakeholder (input into decision- making)
Transport user groups Bus operators, Road and Freight Haulage groups, non-motorised user groups, etc. To be informed of scheme progress and provide insight to end user experiences
Emergency services Police, NW Ambulance Service and Fire & Rescue To be informed of any impacts to services as a result of scheme Statutory stakeholder (with input into design where applicable)
Accessibilty interest groups (non-statutory) Accessibility impacts of the scheme Local and regional accessibility insight and advisory role
Local communities and parishes This will vary according to location To be fully informed, will be able to provide community insight and advocate scheme
Local businesses This will vary according to location To be fully informed, will be able to provide community insight and advocate scheme
Community/ Interest groups Residents, Forums, etc. To be fully informed, will be able to provide insight and advocate scheme
Hard to reach groups BAME groups, Transient populations, people with disabilities, the elderly To be fully informed, will be able to provide wider perspective and insight to input into scheme
Landowners and land interests If applicable To be fully informed, can provide insight at local level, access provision etc.

Stakeholder Matrix

Stakeholder Messages Vehicles Frequency Communicators Feedback Mechanisms
Council Portfolio Holders and ward councillors Project overview Face to face meetings (currently online) As required Council officers Minutes from meetings / communications log
Emergency services (Police, Fire Service, Ambulance Service) Impact of construction on emergency services vehicles / access routes Regular debrief with Council staff Monthly Council officers Communications log
General public Local newspaper notice and site notices if statutory requirement, e.g TTRO/ETRO
Local businesses Disruption to road users and local businesses will be minimised by targeted traffic management including fully signed diversions where necessary. Meetings / letter drop to frontages and local area Monthly Council officers Communications log
Road users Disruption to road users and local businesses will be minimised by targeted traffic management including fully signed diversions where necessary. Radio / Social media / Council website Monthly Council officers Communications log
Voluntary and interest groups Improvements in the road layout to benefit active travel modes Meetings and email Quarterly Council officers Minutes of the meeting
Local residents Disruption to road users and local businesses will be minimised by targeted traffic management including fully signed diversions where necessary. Radio / Social media / Council website / letter drop to frontages Monthly Council officers Communications log
Media; radio, TV, construction press Disruption to road users and local businesses will be minimised by targeted traffic management including fully signed diversions where necessary. Press releases Council officers Communications log

Methods of Communication and Stakeholder Groups (subject to Covid restrictions)

  • Press releases in local print and digital media
  • Site meetings with local residents and businesses
  • Interest group meetings and communication channels
  • Online public consultation:
  • Websites and digital media: setting out key proposals and key messages on the Council and CA websites and digital platforms

Methods of Formal Consultation

  • Letter drop to all frontages and additional adjacent properties considered to be potentially directly affected by the scheme proposals
  • Public consultation / exhibition / display of plans – at local venues (subject to Covid restrictions)
  • Local newspaper notice (if statutory obligation – e.g TRO)
  • Notices on site (if statutory obligation – e.g TRO)

Via email / meetings

  • Portfolio Holder(s) and Council Leader
  • Ward Councillors
  • Merseyside Police
  • N W Ambulance Service
  • Merseyside Fire Service
  • Merseytravel
  • Road Haulage Association
  • Freight Transport Association
  • Voluntary and Interest Group Forums

Via email / team meetings

  • Assistant Director of Highways and Planning
  • Highway Manager
  • Contracts Manager
  • UTC Signals Manager
  • Highway Team Officers
  • Transport Policy Officers

Appendix F Wirral Council Communications Plan

Active Travel Fund Tranche 2 – Individual Consultation Plans Phase 1 (Pre- Implementation)

LCR District:    WIRRAL COUNCIL

Scheme Audience/

Stakeholders (e.g. residents, businesses, emergency services, bus operators, Royal Mail, MP’s, ward cllrs)

Key messages Engagement Activities Timing Feedback/Mitigation? Ongoing PR/ Communications
All schemes – as appropriate per ward Wirral Council Members Project overview Online Microsoft Teams meetings Begin Jan ‘21 Minutes from meetings / communications log Follow up meetings post consultation
All schemes – as appropriate Emergency services (Police, Fire Service, Ambulance Service) Impact of construction on emergency services vehicles / access routes Regular debrief with Council staff Begin Jan ‘21 Communications log Regular debrief with Council staff
Arrowe Park Road scheme Wirral University Teaching Hospital Impact of scheme on Arrowe Park Hospital and blue light access. Improved access for staff Email and online meetings Begin Jan ‘21 Communications log Follow up meeting
All schemes – as appropriate Local residents Opportunity to travel safely by bicycle.

Impact on housing, access to driveways.

Radio / Social media / Wirral Council website / letter drop to houses on the routes Jan to Mar ‘21 Communications log Wirral Council website
All schemes – as appropriate Local businesses Impact on businesses, access to sites and servicing. Leaflets Jan to Mar ‘21 Communications log Wirral Council website
All schemes Road users Impact on traffic and introduction of light segregation Radio / Social media / Wirral Council website Jan to Mar ‘21 Communications log Wirral Council website
All schemes Active Travel Forum Improvements to road to benefit cycling / encourage people to cycle and feel safe Online forum meeting Jan ‘21 Minutes of the meeting E-mail follow up and follow up at next forum meeting
School streets School parents Information about what school streets entail. Encouraging safe walking and cycling to school. Reducing the need to drive – being considerate if parking Letters home from school.

 

Radio / Social media / Wirral Council website

Communications log Contact through the school
   

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