Social tariffs

What is a social tariff?

Social tariffs are discounted broadband and mobile deals for people on eligible benefits.

Accessing reliable and affordable broadband isn’t always easy. We’re here to help you make the most of the best broadband tariffs available to our city region’s residents.

How can it help me?

It’s cheaper than a regular package and saves you money. Current prices range from £10 to £20 a month
If you or someone in your household claims Universal Credit or some other eligible benefits below, you could switch to any of the tariffs available
It could cost nothing to switch. If your provider offers a social tariff, you can switch to it at any time, free of charge
You’ll pay next-to-nothing to get set up. If you do have to pay any setup costs, these should only be small. Your provider should tell you before you sign up
It costs nothing to leave. You won’t pay a fee to leave the tariff before the end of your contract

Who is eligible?

This differs on the internet provider, but if you or a member of your households is currently in receipt of any of the following you should be eligible:

Jobseeker’s allowance
Universal credit
Employment and support allowance
Disability allowance
Pension credit
Personal independence payment

Check out the social tariffs currently on offer…

Please note these are subject to availability in your area.

Provider	Social Tariff	Eligibility	Speed	Social Tariff Cost	Normal Cost
BT	Unlimited Fibre Essential Unlimited Fibre	UC, PC, ESA, JSA and IS	36mbps 67mbps	£15 pm (+£9.99) £20pm (+£9.99) 12 month contract	£26.99pm (+£29.99) £29.99pm (+£29.99) 24month contract
NOW BROADBAND	NOW Broadband Basics	UC, PC, ESA, JSA and IS	36mbps	£20pm Monthly contract	£23pm (+£5) 12month contract
SKY	SKY Broadband Basics	Only existing customers on UC, PC, ESA, ISA and IS	36mbps	£20pm 18month contract	£25pm 18month contract
TALK TALK	Fibre 35 Broadband	Only available via DWP/Jobcentre Plus	38mbps	FREE for 6 months	£25pm 18month contract
VIRGIN MEDIA	Essential Broadband Essential Broadband Plus	UC, PC and IS Income-based JSA & ESA	15mbps 54mbps	£12.50pm £20pm Monthly contract	Not available Not available
VODAFONE	Vodafone Essentials	UC, JSA, PC, ESA, IS, PIP, DA and REA	38mbps	£12pm for first 12 months then £22pm	£24pm 24month contract
UC (Universal Credit), PC (Pension Credit), ESA (Employment Support Allowance), JSA (Jobseekers Allowance), IS (Income Support), PIP (Personal Independence Payment), DA (Disability Allowance) and REA (Reduced Earnings Allowance)

The information provided in this table will vary based on your location and eligiblity. To find the latest Social Tariffs – the following websites offer up-to-date sections on the best deals: