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Social tariffs

What is a social tariff?

Social tariffs are discounted broadband and mobile deals for people on eligible benefits.

Accessing reliable and affordable broadband isn’t always easy. We’re here to help you make the most of the best broadband tariffs available to our city region’s residents.

Person counting coins

How can it help me?

  • It’s cheaper than a regular package and saves you money. Current prices range from £10 to £20 a month
  • If you or someone in your household claims Universal Credit or some other eligible benefits below, you could switch to any of the tariffs available
  • It could cost nothing to switch. If your provider offers a social tariff, you can switch to it at any time, free of charge
  • You’ll pay next-to-nothing to get set up. If you do have to pay any setup costs, these should only be small. Your provider should tell you before you sign up
  • It costs nothing to leave. You won’t pay a fee to leave the tariff before the end of your contract

Who is eligible?

This differs on the internet provider, but if you or a member of your households is currently in receipt of any of the following you should be eligible:

  • Jobseeker’s allowance
  • Universal credit
  • Employment and support allowance
  • Disability allowance
  • Pension credit
  • Personal independence payment

Check out the social tariffs currently on offer…

Please note these are subject to availability in your area.

Provider​ Social Tariff​ Eligibility​ Speed​ Social Tariff Cost​ Normal Cost​
Unlimited Fibre Essential ​
Unlimited Fibre​
UC, PC, ESA, JSA and IS​ 36mbps​


£15 pm (+£9.99)​

£20pm (+£9.99)​

12 month contract​

£26.99pm (+£29.99)​

£29.99pm (+£29.99)​

24month contract​

​NOW BROADBAND NOW Broadband Basics​ UC, PC, ESA, JSA and IS​ 36mbps​ £20pm​

Monthly contract​

£23pm (+£5)​

12month contract​

​SKY SKY Broadband Basics​ Only existing customers on UC, PC, ESA, ISA and IS​ 36mbps​ £20pm​

18month contract​


18month contract​

​TALK TALK Fibre 35 Broadband​ Only available via DWP/Jobcentre Plus​ 38mbps​ FREE for 6 months​ £25pm​

18month contract​

Essential Broadband​
Essential Broadband Plus​
UC, PC and IS​

Income-based JSA & ESA​





Monthly contract​

Not available​

Not available​

​VODAFONE  Vodafone Essentials​ UC, JSA, PC, ESA, IS, PIP, DA and REA​ 38mbps​ £12pm for first 12 months then £22pm​ £24pm​

24month contract​

UC (Universal Credit), PC (Pension Credit), ESA (Employment Support Allowance), JSA (Jobseekers Allowance), IS (Income Support), PIP (Personal Independence Payment), DA (Disability Allowance) and REA (Reduced Earnings Allowance)​

The information provided in this table will vary based on your location and eligiblity. To find the latest Social Tariffs – the following websites offer up-to-date sections on the best deals:

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